Welcome to Vocum, one of Europe’s leading productivity specialists. Since the foundation, in 2003, Vocum is in the business of achieving measurable results. We’re dedicated to giving you the help you need in your transformational objectives.
In order to achieve results – our clients need to make changes in the way they work. Change creates resistance so we only change what is not working and what is worthwhile in terms of results.
Since we are commited to results – we can not limit ourselves to giving top notch recommandations. The true added value of Vocum is that we spend 20% of our time determining what needs to be changed, and 80% of our time to get the change implemented.
Before we address issues and start making recommendations, we need to know exactly what is happening on the floor.
Already during the analysis we observe relevant positions for entire shifts so we understand what is causing avoidable losses.
During the project, we spend most of our time on the floor where the operations take place. We coach first line supervisors on the floor on how to manage their operations and their people towards productivity, safety and quality. The impact of actions and decisions of first line supervision on productivity, safety and quality is often underestimated.
We urge people to come up themselves with solutions and better practices.
When they see that we don’t come with theoretical “copy paste solutions”, they will open up and start saying what can be improved.
Because Vocum works at all hierarchical levels and in all departments, and because we have no agenda other than improving things, we can often unblock problems that have been simmering for a long time.
Most people come to work and want to do a good job. Barriers beyond their control prevent them in doing an optimal job.
We openly transfer our knowledge to our clients.
The idea is that we lift the existing management to a higher level so that they continu the improvements when we are gone.
Vocum leverages its experience and knowledge as “change agents” with the expertise of your company. This way, improvements can be realized that one of the two parties can individually accomplish.
We don’t pretend to be technical experts in your business. What we provide is a proven process to identify financial and operational opportunities. Then we facilitate change – and create consensus within your staff to see the benefits of that change.
All consultants will make recommendations. When these recommendations don’t get properly implemented, there will be no sustainable results. There are mainly 2 types of consultants.
Result oriented consultants that tend to go for a « just do it » style
Non result oriented consultants who work all the time in consensus with everyone but who are not helping to overcome obstacles when implementing
To profile ourselves among the resultoriented consultants, we give a 1:1 guarantee on realised savings.
Before we address issues to people and before we start making recommendations, we need to know exactly what is happening.
By following the day to day operations and by listening to the people who actually perform the work (operations and first line supervision), we get a view on what would need to be changed and how this interacts with other departments.
We urge people to come up themselves with solutions and better practices.
When they see that we don’t come with theoretical “copy paste solutions”, they will open up and start saying what can be improved.
Today, the anticipated savings have been exceeded. The savings amount identified during the project, is 3,7 million Euro. This implies a R.0.1. of 1:3,4.
Of these 3,7 million Euro identified savings, already 2,6 million Euro have been realised at the term of the project.
With the reorganised sales force, we were able to exceed our targets in terms of margin and turnover.
During the analysis it was determined that a potential saving of 20% was possible on direct and indirect labor costs, which corresponds to €2.4 million on an annual basis.
After finishing the project, Vocum set up audits together with one of our employees. This way of working allows us to safeguard the system and take further steps in the future. All this has led to achieving the targeted savings.
Vocum
Rijnkaai 20
B-2000 Antwerp
Tel. +32(0)3 825 72 68
info@vocum.com
Vocum – info@vocum.com
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