Vocum — focus on improvement

Approach

Organizational Structure & Management System

A clear structure and a simple management system — KPIs, meeting rhythm and action plans — make sure your improvements stick.

Tijdens de analyse is er vastgesteld dat er een potentiële besparing mogelijk was van 20% op de directe en indirecte loonkosten wat overeenkomt met €2,4 miljoen euro op jaarbasis. Na het beëindigen van het project, heeft Vocum audits opgezet samen met een van onze medewerkers. Deze manier van werken, laat ons toe om de systematiek te borgen en nog verdere stappen te zetten in de toekomst.
Jeroen van Parijs, CEO Imtech Belgium, Imtech

Optimizing the Organizational Structure

We assess whether the current organizational structure supports or hinders performance. When a different setup can bring more clarity, speed or efficiency, we design a structure with clear responsibilities and a span of control aligned with proven best practices. The result is an organization that decides faster and fosters stronger ownership.

A Management System that Anchors Behaviour

Even when processes are streamlined, strong management behaviour is essential to detect deviations early and steer accordingly. A solid management system enables that.

A structured meeting rhythm is part of this. It ensures that deviations are discussed at the right level, assigned an owner and resolved. Action plans define exactly who does what by when.

We implement a system that helps plan, track and report performance:

  • with the right review frequency at each level of the hierarchy
  • with clear and relevant KPIs (plan versus actuals)
  • with transparency around performance and bottlenecks

Workload, Time Use and Realistic Expectations

The moment staffing is planned, productivity is largely locked in. That is why we maintain a production plan with a linked, norm-based staffing plan — in almost every project this delivers a breakthrough for the entire operation and its productivity.

  • Expectations that match the real workload — achievable and measurable
  • Staffing that flexes with changing volumes through volume steps
  • Clear plan-versus-actual follow-up at every level

Structure and systems are not the goal.

They enable stronger leadership, clearer steering and lasting performance.

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